Recapiti

Contact Information

If you have any questions about your order, shipping, returns, sizing, or anything else, please contact our customer support team.

Customer Support

Email: info.borvane@gmail.com
Response Time: We usually respond within 24–48 hours on business days.

Before Contacting Us

To help us assist you faster, please include the following information in your message:

Order Number: Example: #1234
Full Name: The name used when placing the order
Email Address: The email used at checkout
Reason for Contact: Shipping, return, exchange, sizing, or another question

Support Hours

Our support team is available from Monday to Friday.

Please note that response times may be slightly longer during weekends, holidays, sales periods, or high order volume.

Important Note

If you are contacting us about an order that has already been shipped, please include your tracking number if available. This helps us review your delivery status more quickly.