Privacy Policy

Last updated: May 16, 2026

Borvane operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. These are referred to in this Privacy Policy as the “Services.”

Borvane is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our Services, make a purchase, or communicate with us.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our store, where you live, and what services you use, we may collect or process the following categories of personal information:

• Contact details, including your name, shipping address, billing address, phone number, and email address.
• Payment and transaction information, including payment method, payment confirmation, transaction details, and other payment-related information. Payment information is processed securely by our payment providers.
• Account information, including your username, password, preferences, and account settings, if you create an account.
• Order information, including items you view, add to your cart, purchase, return, exchange, or cancel.
• Communications with us, including information you provide when contacting customer support.
• Device information, including your device, browser, network connection, IP address, and other identifiers.
• Usage information, including how you interact with our website, pages, products, and services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information.
• Automatically when you visit or use our website, including through cookies and similar technologies.
• From service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze website usage, or improve our services.
• From partners or third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your personal information to operate our store, process payments, fulfill orders, arrange shipping, process returns and exchanges, manage your account, provide customer support, and improve your shopping experience.

Marketing and Advertising

We may use your personal information to send promotional emails, show relevant advertisements, measure advertising performance, and improve our marketing.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in our emails.

Security and Fraud Prevention

We use your personal information to help provide a safe and secure shopping experience, detect fraud, prevent unauthorized activity, protect our rights, and secure our services.

Communicating With You

We use your personal information to respond to your questions, provide order updates, assist with shipping or returns, and maintain our customer relationship with you.

Legal Compliance

We may use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

• With Shopify, which powers our online store.
• With service providers that help us operate our business, including payment processors, shipping providers, fulfillment partners, IT providers, analytics providers, advertising partners, and customer support tools.
• With business and marketing partners, where permitted by law, to provide marketing services and relevant advertising.
• When you request or consent to the disclosure of certain information, such as when information must be shared to deliver your order.
• If required by law, legal process, government request, or to protect our rights, customers, or business.
• In connection with a business transaction, such as a merger, sale, restructuring, or transfer of business assets.

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the Services.

Information you submit through our store may be transmitted to and shared with Shopify and other service providers, including providers located in countries outside your country of residence.

Shopify may also process personal information to provide certain enhanced features, improve Shopify services, help protect against fraud, and support personalized shopping experiences.

To learn more about how Shopify processes personal information, you can visit Shopify’s privacy information at:

https://privacy.shopify.com/en

Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, analyze website traffic, improve the shopping experience, and provide relevant advertising.

You may be able to manage or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the website.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

If you visit a third-party website, please review its privacy policy and terms before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

We retain your personal information for as long as necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to request a copy of your personal information.
• The right to object to or restrict certain processing.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of certain marketing communications.

These rights may be limited in some circumstances under applicable law.

To exercise your rights, please contact us at:

info.borvane@gmail.com

We may need to verify your identity before responding to your request.

EU / EEA and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, your personal data may be processed under the GDPR or UK GDPR. EU data protection rules apply to companies in the EU and also to companies outside the EU that offer goods or services to people in the EU. 

Where required, we process your personal information based on one or more legal bases, including:

• Performance of a contract, such as processing and delivering your order.
• Legal obligations, such as tax, accounting, or consumer protection requirements.
• Legitimate interests, such as improving our store, preventing fraud, and communicating with customers.
• Consent, such as for certain marketing or cookie uses where required.

You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognized safeguards where required, such as adequacy decisions, standard contractual clauses, or equivalent lawful transfer mechanisms.

Complaints

If you have a complaint about how we process your personal information, please contact us first at:

info.borvane@gmail.com

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date above.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at:

Email: info.borvane@gmail.com

For the purpose of applicable data protection laws, Borvane is the data controller of your personal information.